Your data is your data, even when your team asks AI for help.

A private helpdesk that already knows your docs, only shows each person what they're cleared to see, and never sends a single byte outside infrastructure you own. Built and deployed by BlueHippoCyber — white-labeled under your name, not ours.

Questions people ask before they send it

Why not just use an AI chat tool?

Doesn't matter which one. Anything typed into a third-party AI vendor's chat leaves your control. This runs inside infrastructure you own, on your own encryption keys — nobody outside your company ever sees the query or the answer.

How does access control work?

Every question is filtered by the asker's real security group before it ever reaches the model. A general employee and an admin can ask the exact same thing and get different answers, enforced at the data layer, not just prompted around.

What does audit look like?

Every question, every document retrieved, and every answer given gets logged and piped to your SIEM if you have one (Sentinel/Splunk). When compliance asks for proof, it's already there.

We already use Copilot / Glean — why do we need this too?

Those tools are built to be as broad as possible across every SaaS you own, which means broad access by default. This is scoped to just your internal docs with access control enforced at the data layer, not the prompt layer — it's the layer those tools assume someone else is handling.

What if it gives a wrong answer?

It only answers from documents it's been given — it doesn't invent policy from general training data. Every answer links back to the source document it pulled from, so anyone can verify it in one click instead of trusting it blind.

How long does this take to stand up?

DIY Blueprint is self-serve, start today. Done-With-You is scoped in the first call and typically live within the same billing cycle once your docs and identity provider are connected — no multi-quarter rollout.

Are we too small a company for this?

If you have documents that shouldn't be equally visible to everyone (HR, legal, client files, security runbooks) and people currently pasting questions into ChatGPT to get around that, you're the exact size this is built for.

What happens to our setup if we ever cancel?

It runs in your own cloud account on your own keys, not ours — nothing to migrate off of. You keep the deployment; you just stop paying for support and updates on it.

Does this depend on one AI vendor staying up?

The model behind it is swappable — this isn't glued to a single vendor's API. If your provider changes pricing or has an outage, that's a config change, not a rebuild.

Who maintains it after it's built?

DIY Blueprint: you do, with the full build docs. Done-With-You and Managed White-Glove: we do, as the monthly retainer — updates, access-list changes as staff turn over, and audit-log review.